
Refund Policy
Last Updated: 2025
At Red Thread Sports Collective, all of our items are handmade with care and purpose. Because of the custom nature of our products, please review our refund policy below:
All Sales Are Final
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All jewelry and accessories are hand made and unique.
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We do not offer refunds or exchanges for custom or handmade items.
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This includes fundraising orders and personalized products.
Damaged or Wrong Items
We stand behind our quality. If your order arrives damaged or incorrect:
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Contact us within 7 days of delivery.
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Include your order number and clear photos of the issue.
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We will repair, replace, or correct the item at no cost to you.
Fundraising Orders
Due to the personalized nature of fundraising items, these orders are non-refundable unless damaged or incorrect.
Need Help?
If you have an issue with your order, email us at:
📧 contact@redthreadsportscollective.com
We’re here to help!
